The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.
Postal Service Complaints
Taxonomy Code: DD-1500.7200
Programs that accept and, where possible, attempt to resolve complaints regarding unordered merchandise; unsolicited or harmful mail; pornographic materials received through the mail; mail tampering, loss, damage or theft; late or delayed mail deliveries; unethical or improper conduct of personnel; or other illegal or inappropriate business practices of post offices or private mail carriers.
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You might also be interested in:
Postal Crime Reporting (FN-1700.6500)
Mail Fraud Reporting (FN-1700.1470-500)
Postal Rate Regulation (DF-8000.6400)
Mail/Internet Order Complaints (DD-1500.5700)