Pacific Gas & Electric (PG&E)
Phone Numbers
Main
(866) 743-2273
24-hour
(877) 660-6789
Toll free in state
(800) 743-5000
Description:
CARE and FERA are PG&E discount programs that help eligible customers pay their energy bills. Simply complete the online CARE/FERA enrollment form and we'll let you know if you're eligible.
-California Alternate Rates for Energy Program (CARE). A monthly discount of 20% or more on gas and electricity. Participants qualify through income guidelines or if enrolled in certain public assistance programs.
-Family Electric Rate Assistance Program (FERA). A monthly discount of 18% on electricity only. Must be a household with three or more people. Participants qualify through income guidelines.
The Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who depend on power for certain medical needs. To qualify for Medical Baseline Program, a full-time resident in your home must have a qualifying medical condition and/or require use of a qualifying medical device to treat ongoing medical conditions. Only one Medical Baseline application per household is required.
Services
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